Refund policy

Due to the nature of our products and for hygiene and safety reasons, all skincare sales are final. We do not accept returns or issue refunds once an order has been processed and shipped.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review the claim and, if approved, offer a replacement or store credit at our discretion.

We are not responsible for:

• Allergic reactions or skin sensitivities

• Improper use of products

• Delays caused by the shipping carrier

• Orders placed incorrectly by the customer

We strongly recommend reviewing all ingredient lists and performing a patch test before full use. By completing your purchase, you acknowledge and agree to this refund policy.